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Remote Work

Device Insurance For Staff In The Philippines Is Barely A Product. The Liability Is Very Real.

Blake Manchester4 min read

Device insurance for staff in the Philippines is not something you buy for one laptop on a table in Cebu. No sensible retail product exists for a single machine in a private home, in a country where you have no entity. The cover that matters comes attached to the device, as it does where we employ the person, or it does not exist.

Most Australian employers have already decided without noticing. They bought the laptops, shipped them, and had the person sign a device accountability form. That form feels like insurance. It is not.

The Labor Code sets the conditions, not your device form

Article 114 of the Labor Code of the Philippines is specific. No employer shall require a worker to make deposits from which deductions are made to reimburse loss of or damage to equipment it supplied, outside trades where that practice is recognised or the Secretary of Labor and Employment has said so in rules.

Article 115 governs what follows. No deduction from those deposits for the actual loss may be made unless the employee has been heard on it and their responsibility clearly shown. Article 113 limits deductions to a short list, and Article 116 makes it unlawful to withhold any amount from a worker’s wages, “by force, stealth, intimidation, threat or by any other means whatsoever”, without the worker’s consent.

Read together those are conditions, not a bar. Recovery is open to an employer who holds consent, runs a hearing and can show responsibility. It is closed to one who points at a signature. Get advice on your own arrangement before leaning on it.

So is the device accountability form worthless?

No, and it does more than most employers realise. It carries the consent Article 116 asks for, records the serial number and condition, and gives a hearing its evidence. What it is not is self-executing. Where we employ the person we run those steps and recover at written-down value. An employer with no entity runs them alone, or not at all.

Price the device risk or stop owning the asset

A managed device is a monthly subscription with the risk priced into the line. A machine that is dropped, spilled on or simply fails is replaced inside it. No excess, and the term does not change. There are two terms, one committed and one tied to the employment, and the only thing the difference between them buys is who carries the cost when the employment ends early. The cover is identical on both.

Now price the same risk as an owner. You cannot, because you have never put a number on it. You are self-insuring hardware where recovery depends on consent, a hearing and proven responsibility, with no entity there to run any of it. That is not cheaper. It is unpriced, the blind spot that turns up in the real cost of a Philippine hire once the statutory lines are added up.

What does a replacement have to beat?

Days, not dollars. A person without a working machine is idle, and the only number that counts is how fast a new one arrives.

The exclusion in Philippines device cover worth arguing about

The honest counter is that none of it covers the peril people worry about most. Fire, flood and natural disaster are excluded on both of our terms. Covering it needs a replacement plan rather than a policy: a spare machine, a budget line, a service that ships fast.

Theft is the other one. Where we employ the person we recover at written-down value, on the conditions above, which is why our terms read “wherever local law allows”. The Philippines allows it. Australia, on those same terms, does not, and that is Australian deduction law rather than anything in the Articles above.

The ASD’s position on managed endpoints runs the same way: controlling the device beats controlling the paperwork.

Related reading

Stop shopping for device insurance for staff in the Philippines. Decide whether you are the insurer. If you are, put a number on it and hold it in the budget. If not, it becomes a monthly line you can see, and the device service carries the rest.

One question before your next hire. If a laptop in Manila went missing tomorrow, what is the first number you would reach for, and is it written down anywhere?

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